Any organization that designs customer-facing products, services, or processes has its own set of core values. What are yours? Where does design rank on that list? Transforming your organization into one which values and empowers design and designers is no small task. First you need to diagnose your organization's appetite for innovation. Then you must provide strategies and tactics for developing, implementing, and maintaining a plan for integrating design roles, design processes and—most important—a design mindset in your organization.
This two-day class will show you how to:
- Evaluate and prioritize your organization's goals to see where design fits
- Develop a plan to change your organization
- Use change management techniques to smooth transitions
- Define roles that enable effective and efficient design
- Identify metrics for measuring success
- Bridge gaps between department silos
- Integrate Goal-Directed Design with various development processes, including Agile
- Identify and resolve common problems that occur in small, medium, and enormous companies
- Create a culture of innovation within your organization
Whether you're an executive, a manager, or a senior design practitioner, this class will help clarify your vision of a more design-driven organization. You will leave equipped with practical methods for changing your organization's culture, and ways to negotiate the obstacles along the way.
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| April 29-30, 2009* | Seats available! | |
| *Take the Interaction Design Practicum the previous week. | ||
Register 60 days in advance for $100 off the regular rate of $1595! There's also a $50 discount for groups registering together or for individuals registering for more than one class. All sessions are limited to 20 participants.
Download the course outline and application, which also contains travel information. Note that seats may fill more quickly than we can update our Web site—please wait for confirmation of your registration before making travel arrangements.
The Practicum is not a prerequisite for this course, though it is recommended. If you have not attended the Practicum, we suggest reading the process-related chapters of About Face prior to attending.
Refund policy We will refund 100% of your payment (less any multi-person or multi-course discounts that no longer apply) or apply it to another course if you notify us 20 business days before the start of your course, or 50% if you notify us 10 business days before. There are no refunds for cancellation fewer than 10 business days before the course begins.